Rejoignez-nous sur "L'innovation dans le service public" le 14 octobre à 10h !

La pandémie a posé des défis qui ont exigé de nouvelles approches dans la manière dont les institutions du secteur public, notamment dans le secteur des soins de santé, interagissent numériquement avec les citoyens. Mais elle a également ouvert des possibilités d'amélioration des services offerts aux citoyens.

On October 14th at 10am, the “Innovation in Public Service” live event counts with a discussion panel with special guests, such as Ilda Pires, Director of the Department of Relationship with the Citizen and Participation at Câmara de Lisboa, Berta Rodrigues, Hospital Administrator – Director of Patient Management Services at Centro Hospitalar Tondela-Viseu, and Dr. Miguel Azevedo, President of Clinical and Health Council at ACES Porto Oriental and Family Doctor at USF Arca d`Água.

They will be joined by the Unipartner specialists Nuno Alves, Public Sector SSE, and Miguel Madeira, Customer Experience Management Services Area Leader, to explore the challenges, trends and future opportunities for citizen service after the pandemic.

You can register for the live event here: https://www.unipartner.com/inovacao-atendimento-servico-publico